1. What this notice covers
This Privacy Policy describes the public PrepCove marketing website at prepcove.app, including product information, plan availability, help resources and contact options.
This marketing website is operated by PrepCove LLC, a company formed in Texas, United States, using the PrepCove name.
The separate private PrepCove application has account and operational-data workflows outside the scope of this notice. This informational website does not provide application sign-in, registration, payments or public review submissions.
2. Information you choose to provide
If you email PrepCove, you may provide your name, email address, business name, business type, number of locations, questions, early-access interests and any other information or attachments you include. Email services also process ordinary message information such as sender and recipient details and timestamps.
We use inquiry information to understand and respond to your message, discuss your request and maintain the related correspondence. Please leave out passwords, payment details, private business records, employee information and other sensitive information that is not needed for your inquiry.
3. The website’s email-draft tool
The Contact page uses the entries you provide in your browser to prepare an email draft. You can choose to copy that draft or open it in your email app. The website does not automatically submit the draft, send email or store it in a website database.
If you open the draft in your email app, your email service handles it under its own settings and policies. You review and send the message yourself. Once sent, the message is processed by the sending, routing and receiving email services and by PrepCove when handling your inquiry.
4. Contact and early-access requests
General inquiries, business inquiries, private feedback and early-access requests can be sent to [email protected]. For customer support and technical assistance, use [email protected].
Sending an email does not create an account, activate a subscription or grant application access. This website does not collect customer star ratings or accept public review submissions.
5. Hosting, email services and technical data
Cloudflare Pages hosts and delivers this website. Cloudflare processes technical request and network information, which may include IP addresses, requested URLs, browser or device information and information used to operate and protect its services.
Cloudflare Email Routing forwards messages sent to our public contact and support addresses to our receiving inbox in Google Gmail. These services process email contents and ordinary message metadata to route, receive and handle correspondence. Your own email provider also processes messages you choose to send.
Cloudflare and Google describe their processing in their respective privacy policies. Their services may process information outside your country. Provider-side security and operational records are governed by the applicable service settings and policies; this notice does not promise a particular provider retention period. Cloudflare Privacy Policy · Google Privacy Policy.
7. Retention and privacy requests
Inquiry correspondence is kept in PrepCove’s receiving email inbox. We have not established a fixed retention period or an automatic deletion schedule for that correspondence.
You can send privacy questions and requests concerning access, correction or deletion of information you provided to [email protected]. PrepCove LLC handles these requests. Where appropriate, we request enough information to verify the requester and locate the relevant correspondence before disclosing or changing personal information.
We evaluate requests under applicable requirements, including any applicable response deadlines, and consider whether information must be retained for legal obligations or other permitted reasons. Available rights and exceptions depend on the applicable law and circumstances. We explain the outcome and any steps available to question our decision. Do not send passwords, MFA codes or unnecessary identity documents with your request.
We do not promise that a request can erase copies outside our control, including messages in another person’s mailbox or records retained independently by service providers.
8. Contact and updates
For questions about this marketing website or this notice, email [email protected].
If our website practices change, we will update this notice to reflect them. The effective date identifies the version in effect.